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Context Help

If you get lost inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is present on each page. A pop-up menu will open. It offers exhaustive info about all the actions that you can carry out on the given page. Each popup opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge selection of how-to videos explaining how to work with our Control Panel. They're intended for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the solution you are looking for, have a look at our extensive FAQ section, which covers questions asked by real users and provides practical solutions. We frequently "revamp" our FAQ section with new Q&A's in order to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, you can contact our excellent team of tech support engineers available 24x7x365 and ready to assist you with any issue. Each trouble ticket you send will be responded to within sixty minutes (the average trouble ticket response time is just 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 208185

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com